General Terms and Conditions

1.1 These General Conditions of the company ompura GmbH (hereinafter referred to as "Seller") shall apply to all contracts concluded between a consumer or a trader (hereinafter referred to as "Client") and the Seller relating to all goods and/or services presented in the online shop of the Seller. The inclusion of the Client's own conditions is herewith rejected, unless other terms are agreed upon.

1.2 A consumer within the meaning of these Terms and Conditions is any natural person concluding a legal transaction for a purpose attributable neither to a mainly commercial nor a self-employed occupational activity.

1.3 For contracts regarding the delivery of vouchers, these Terms and Conditions shall apply accordingly, unless expressly agreed otherwise.

1.4 A trader pursuant to these Terms and Conditions is a natural person conducting a legal transaction for his purposes attributable neither to a mainly commercial nor a self-employed occupational activity. A trader pursuant to these Terms and Conditions is any natural or legal person or partnership with legal capacity acting in the performance of his commercial or self-employed occupational activity.

2.1 The product descriptions contained in the Seller's online shop do not constitute binding offers on the part of the Seller, but merely serve the purpose of submitting a binding offer by the Client.

2.2 The Client may submit his offer via the online order form integrated into the Seller's online shop. In doing so, after having selected the desired goods and/or services in the electronic shopping basket and passed through the ordering process and by clicking the button finalizing the order process, the Client submits a legally binding offer of contract with regard to the goods and/or services contained in the shopping cart.

2.3 The Seller may accept the Client's offer within five days...

2.4 When submitting an offer via the Seller's online order form, the contract text is stored by the Seller after the contract conclusion and transmitted to the Client by email along with these Terms and Conditions. The contract text is no longer accessible on the Seller's website after the contract conclusion. Prior to the binding submission of the order via the online order form, the Client may identify possible input errors by reading the information displayed on the screen carefully.

3.1 Consumers are entitled to the right to cancel.

3.2 Detailed information about the right to cancel are provided in the Seller's instruction on cancellation.

3.3 The right to cancel does not apply to contracts for the delivery of goods that are not suitable for return for hygienic reasons if their seals were removed after delivery and they were mixed with other items.

4.1 Unless otherwise indicated in the Seller's online shop, the prices indicated include statutory VAT and other price components. Any additional delivery costs will be specified separately in the respective product description.

4.2 For cross-border deliveries, additional taxes, customs duties or fees may apply in individual cases for which the Seller is not responsible. These are borne by the Client. Further information is available at the customs authorities.

4.3 The payment option(s) will be communicated to the Client in the Seller's online shop.

4.4 If prepayment has been agreed upon, payment shall be due immediately upon conclusion of the contract.

5.1 Goods are generally delivered to dispatch route and to the delivery address indicated by the Client, unless agreed otherwise. During the processing of the transaction, the delivery address indicated in the Seller's order processing is decisive.

5.2 Should the delivery of the goods fail for reasons for which the Client is responsible, the Client bears the costs for the unsuccessful dispatch. This shall not apply if the Client exercised his right to cancel effectively, if the delivery cannot be made due to circumstances beyond the Client's control or if he has been temporarily impeded to receive the offered service, unless the Seller has notified the Client a reasonable time in advance.

5.3 Personal collection is not possible for logistical reasons.

If the Seller provides advance deliveries, he retains title of ownership to the delivered goods until the purchase price meets full payment in full.

7.1 Should the object of purchase be defective, statutory provisions shall apply.

7.2 The Client is asked to notify any obvious transport damages to the forwarding agent and to inform the Seller accordingly. Should the Client fail to comply therewith, this shall not affect his statutory or contractual claims for defects.

8.1 Vouchers which are issued by the Seller free of charge for a specific promotional activity (hereinafter referred to as "campaign vouchers") can only be redeemed in the Seller's online shop and only within the indicated time period.

8.2 Individual products may be excluded from the voucher campaign if a respective restriction results from the conditions of the respective campaign.

8.3 Campaign vouchers can only be redeemed prior to the conclusion of the order procedure. Subsequent offsetting is not possible.

9.1 Vouchers which can be purchased via the Seller's online shop (hereinafter referred to as gift vouchers) can only be redeemed in the Seller's online shop.

9.2 Gift vouchers and the remaining credits of gift vouchers can be redeemed by the end of the third year after the year of the voucher purchase. Remaining credits will be credited to the Client until the expiry date.

9.3 Gift vouchers can only be redeemed prior to the conclusion of the order procedure. Subsequent offsetting is not possible.

9.4 Only one gift voucher can be redeemed per order.

10.1 The law of the Republic of Austria shall apply to all legal relationships between the parties under exclusion of the laws governing the international purchase of movable goods. For consumers, this choice of law only applies to the extent that the granted protection is not withdrawn by mandatory provisions of the law of the country in which the consumer has his habitual residence.

10.2 If the Client is a merchant, a legal entity under public law or a special fund under public law with domicile in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract shall be the Seller's domicile. The same shall apply to clients who do not have a domicile or habitual residence within the territory of the Federal Republic of Germany as well as to clients whose domicile or habitual residence is unknown at the time of the commencement of proceedings.